testimonials

Testimonial for discrimination legislation & employment support

“They provide positive responsive advice straight away”
Tony Fryer, Director.

Precision sheet metal fabrication producers Grenville Engineering (Stoke on Trent) Limited receive a “first class” service from Knights solicitors llp’ total employment solutions.

Established for 23 years, Grenville Engineering provides carbon steel, stainless steel and aluminium products to any specification given by their diverse base of almost 100 customers. The firm has a healthy presence in the automotive industry and accumulates an annual turnover of £2.7million. They employ 52 people.

The firm found themselves encountering a wide and varied range of problems relating to their large employee base, and were investing a considerable amount of time and money into trying to solve them. When Knights, who had a pre-existing relationship with the firm, advertised their total employment solutions package, the directors at Grenville Engineering felt that it made good business sense to engage the service.

Director Tony Fryer is pleased with the high levels of support and consistent communication that the company receives from the package. The pressure surrounding the potential minefield of legislation, particularly discrimination, has been lifted. “They provide a first
class, high quality service,” he comments.

“Last week, I contacted Knights for advice on dismissing an employee. They provided me with instant verbal advice on the phone, and agreed to send a copy of the advice
in writing. What I actually received was a full dismissal document, which simplified the whole process.

“The files have everything a company needs. I also have a copy of the information loaded onto my computer. It’s password protected and contains all of the documentation that’s in the total employment solutions file.

“On completion and implementation of all documentation myself and a colleague were invited
to a training day at Knights, which proved to be very interesting and most informative with hospitality that befits such a well organised and reputable company.”

Grenville Engineering employs the full range of employment law related solutions from Knights, including the insurance policy. The team atmosphere and speed of response from Knights is reassuring to Tony.

“They provide positive responsive advice straight away. When Lynne Ingram wasn’t available to take my call, I was passed to another of the partners, Mark Whitehouse.
Mark spoke to me on a personal level, and didn’t make me feel as though he was just standing in. He was able to give me an equally high level of support.

“Everyone I have encountered at Knights is easy to get on with, from the partners to the receptionists. They are all affable and receptive. There’s a very nice atmosphere at
the practice.”

To find out more about how total employment solutions can help, please contact us.