testimonials

Testimonial for business advice and policies & procedures

“I like to look after my staff as well as making sure I am following the law”
Lynn Scott, business owner

The Croft Veterinary Clinic in Newcastle-under-Lyme is a thriving and well-established practice with six vets and around 20 other staff. Lynn became owner of the practice in 2003 having joined as a part-time receptionist in 1992, and has seen the business and its personnel grow over that time.

She is no stranger to the Staffordshire solicitors, having initially approached Knights at the time of buying her first home a number of years ago and has worked with them several times since.

Recently, Lynn signed up to Knights’ specialist employment law service, total employment solutions (TES), giving her access to a package of services and support designed to keep her business and employment policies and procedures compliant with constantly changing employment legislation.

Services include: auditing and updating existing contracts; policies and procedures; providing regular bulletins to highlight changes in the law; and other important developments. Recognising that there has to be a human element to any advisory service, Knights also operate a telephone helpline, staffed by experienced employment law solicitors.

“I like to look after my staff as well as making sure I am following the law”, says Lynn. “However, employment law changes so regularly that it is a full time job to keep up. While I do like to do things properly, it’s just not practical to allocate that kind of task to an employee who has no experience of compliance issues within employment law. TES was the next best thing.”

Mark Whitehouse, a partner and employment law specialist at Knights, is delighted to be welcoming the Croft Veterinary Clinic to TES. “Dealing with ever-changing employment legislation can place a heavy burden on businesses so being able to rely on expert support in this complex area can make a real difference to busy owners and managers.”

“Knights are both very professional and very approachable”, comments Lynn, explaining that while some solicitors almost make you feel scared to ring them, that wasn’t the case with Knights.”

To find out more about how total employment solutions can help, please contact us.